FeedbackHall (FbH) is a customer feedback service, registered in Nigeria. The Firm develops and markets the feedbackhall.com website and the FbH mobile app, which enables consumers and producers give and receive feedback on goods and services. The FbH website which was launched in 2018 registered over 5000 members in its first year. The website and the mobile app are structured, convenient and affordable means for consumers, businesses and other interested parties to give and receive customer feedback, the long-lived missing key to consumer satisfaction and business success.
FbH is valuable to customers and businesses. For customers, it is a place to find good products and services; influence each other’s choices, connect with the companies that serve them and influence the companies to create better experiences for them. For businesses, it is a place to connect with customers, understand them better and collaborate with them to design user-centered innovations that could lead to greater satisfaction and customer loyalty.
With a team of smart, passionate and well-trained professionals, FbH provides comprehensive product directory service and offers best-in-class, authentic and insightful research services. The Firm leverages its fast-growing community which has active members across all states of Nigeria and the Federal Capital Territory, Abuja to provide reliable and actionable difficult-to-find customer intelligence at a speed that has never been imagined.