Posts & Reviews: First Bank

View all reviews and posts for First Bank

Category: Banking

Rating: From 150 Rating(s)

  • Customer care
  • ATM, POS, e-banking
  • Branch spread
  • Speed of transaction
  • Loans
  • Environment
  • Understanding account information

Brief Description

Founded: 1894
Branches: Over 750
Headquarters:  Samuel Asabia House, 35 Marina, P.O. Box 5216, Lagos, Nigeria.
International Subsidiaries: London and Paris, Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, Johannesburg, Beijing and Abu Dhabi.
Tel: +234 1 905 2326, +234 708 062 5000, +234 1 448 5500
Email: firstcontactcomplaints@firstbanknigeria.com
USSD Code: *894# (for transfer, airtime, bill payments, account balance, etc.)
Vision: To be Africa’s Bank of first choice.
Mission: To remain true to our name by providing the best financial services possible.
Facebook: First Bank of Nigeria Limited
Twitter: @FirstBankngr
Instagram: firstbanknigeria
Youtube: @firstbankngr
Linkedin: First Bank of Nigeria Ltd.

Source: https://www.firstbanknigeria.com

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Customer Reviews & Posts

Change X2Y  rated it    11 March, 2021
I like this bank but please improve your customer service in university campuses. Treat students better like other customers even if we don't have much money in your bank. Reduce the queue so that we don't miss lectures because of transaction.
Chinyere Anita  rated it    4 January, 2021
Is there nothing first bank can do to reduce the long queue in the bank? I always feel reluctant going to the bank because of the queue.
Chinyere Anita review 3 September, 2020
I am considering banking with First Bank. Are their services and bank charges ok?
Agbowo Jahdiel  rated it    12 March, 2020
It's one of the best banks with a good 24hours internet services, but has a relatively poor customer staff relationship with staff caring less about their customers.
Rowland Martin  rated it    7 December, 2019
First banks online transfer is stronger than other banks,I am sure of that be especially during weekends