View all reviews and posts for Fidelity Bank
Category: Banking
Rating:
From 93 Rating(s)
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Customer care
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ATM, POS, e-banking
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Branch spread
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Speed of transaction
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Loans
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Environment
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Understanding account information
Brief Description
Founded: in 1988 as
Fidelity Union Merchant Bank Limited and in 1999, converted to commercial
banking and changed its current name
International Presence:
London, Cairo, Egypt, South Africa, Frankfurt, London and New York.
+
Corporate
Head Office: Fidelity Place, 2, Kofo Abayomi Street, Victoria
Island, Lagos, Nigeria
Vision:
To be number one in every market we serve and for every branded product we
offer.
Mission:
To make financial services easy and accessible to our customers.
Core
Values: Customer First, Respect, Excellence, Shared
Ambition, Tenacity
USSD Codes: *770# (for transfer, airtime, bill payments, account balance, etc)
Email:
true.serve@fidelitybank.ng
Tel:
0700 343 35489; From abroad: 0908 798 9069
WhatsApp:
0903
000 5252
Facebook:
Fidelity Bank Plc
Instagram:
fidelitybankplc
YouTube:
@fidelitybankplc
Twitter:
@fidelitybankplc
Linkedin:
Fidelity
Bank PLC
Source:
https://www.fidelitybank.ng/
Customer Reviews & Posts
Chuks Blessing rated it
20 September, 2022
I love how this bank attends to their customers. Transactions are fast and easy. Their banking app is fast, even though it lacks good user experience. They are very prompt in sending both debit and credit alerts once a transaction has been carried out. I have enjoyed using this bank
... read more
Egba Udochukwu rated it
6 September, 2022
This bank is really frustrating
They ATM card is the worst they will debit you without paying and to reserve the money is another missionary journey.
Their ussd transfer cost more This days
They should look into all this matter.
Okafor Joshua rated it
24 June, 2022
The services of your Makurdi branch, that is along Otukpo road Benue state is very bad that I have to start shouting to them just before they attended to me and a customer was seriously crying because of the poor services. Please check their activities.
Aduaka Mary rated it
20 September, 2021
Nice but try working on your network
Nweke Chinyere rated it
19 September, 2021
I could remember vividly well that at a time it's network service provider was really slow..in the sense that someone would make a transfer to someone and the person receiving the alert would stay a day or two days without getting it due to a poor service provider..but I guess
... read more
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