Founded: May1990. Branches: over 500
branches and business offices across Nigeria International Presence:
Zenith Bank (UK), Ghana, Sierra Leone, Gambia, South Africa, The People’s
Republic of China. Headquarters: Zenith Heights,
plot 84, Ajose Adeogu Street,Victoria Island, Lagos Nigeria E-mail: zenithdirect@zenithbank.com Telephone:
234-1-2787000, 2927000, 4647000, 0700ZENITHBANK USSD Code: *966# (for transfer, airtime, bill payments, account balance, etc)
Customer service has gone severely down hill. Zenithdirect needs to either beef up its staff retrain them ir cancel the service all together. Waiting time for online chats are unacceptable long. Averaging at least 45 minutes. Waiting time for telephone call are extremely unacceptable, 25 minutes and this is assuming
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Zenith Bank is actually at the Zenith of the banking system.The service rendered to customers are such that you will be happy and wish to come back next time. It has this basic features
1. Accurate transactions
2. Fastness
3. Pleasant side talks with customers that keep the happy
4. Always willing to dedicate
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Zenith in my opinion is still one of the best bank in Nigeria..great service..only issue I have with them is that they charge different amount for sms alert every month