Antwi Adeyinka 's Post for Airtel

Customer Posts & Reviews

Antwi Adeyinka's Post

Airtel

Category: Mobile Network

Rating: 162 Rating(s)

Details

Calls
Data
Customer care
Billing
Recharge services
Environment
SMS

Description

Year Founded: 2001
Head Office: Plot L2 Banana Island, Foreshore Estate, Ikoyi Lagos, Nigeria.
Vision: Providing affordable and innovative mobile services to all
Email: customercare@ng.airtel.com
Tel: +234 802 150 0111
Customer Care: 111
Facebook: @airtelng
Instagram: @airtelnigeria
Twitter: @AirtelNigeria

LinkedIn: @AirtelNigeria
YouTube: @AirtelNigeria

Source: https://www.airtel.com.ng/

Airtel customer service need improvement. The present arrangement whereby you can hardly talk to someone to make enquiry or report a complaint is not good enough to say the least. One is usually directed to an automated machine Secondly, the issue of charging service charge is very new to me and quite exploitative. It is unfair. 9 May, 2018

Please login first

Comments (3)

Ene Mark said 10 May, 2018

Some of these private firms think machines can do everything. Replacing human beings with machines should have a limit. Sometimes humans need to communicate with fellow humans, not machine.

Ismaila Hauwa said 11 May, 2018

Replacing human beings with machines and worsening unemployment.

Orizu Peter said 13 August, 2018

There is nothing that too good or bad that can not be improved upon!, I think satisfying your consumers should be your number one priority and not bugging them with unnecessary calls.

Post comment

Please Login or Sign up first.