Obialor Ijeoma 's Post for Access Bank

Customer Posts & Reviews

Obialor Ijeoma's Post

Access Bank

Category: Banking

Rating: 183 Rating(s)

Details

Customer care
ATM, POS, e-banking
Branch spread
Speed of transaction
Environment

Description

Date issued banking license: 1988
Corporate Headquarters: 14/15, Prince Alaba Abiodun, Oniru Road, Victoria Island, Lagos, Nigeria.
Branches: 366
Tel: +1-2802500,07003000000
E-mail: contactcenter@accessbankplc.com
International presence: Nigeria, Gambia, Sierra Leone, Zambia, Rwanda and Democratic Republic of Congo.
USSD Code: *901# (for transfer, airtime, bill payments, account balance, etc.)

Vision: To be the world's most respected African bank

Mission: Setting standards for sustainable business practices that unleash the talents of our employees, deliver superior value to our customers and provide innovative solutions for the markets and communities we serve.
Core Values: Leadership, Excellence, Empowered employees, Passion for customers, Professionalism, Innovation

Facebook: @AccessBankPlc
Instagram: @myaccessbank
Linkedin: @access-bank-plc
Twitter: @myaccessbank
Youtube: @AccessBankPlc

Source: http://www.accessbankplc.com

i feel access bank should increase their respose rate to complaints, recharges, debit and crediting. i recharged my airtel line using the banks short code on the 19th of april 2021, i was debited immediately but didnt get my recharge. i was refunded today being 22. This is really bad because i was in a remote area and couldn't buy recharge card from a vendor, i was almost stranded. 22 April, 2021

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