Nkire Peace 's Post for Access Bank

Customer Posts & Reviews

Nkire Peace's Post

Access Bank

Category: Banking

Rating: 183 Rating(s)

Details

Customer care
ATM, POS, e-banking
Branch spread
Speed of transaction
Loans
Environment
Understanding account information

Description

Date issued banking license: 1988
Corporate Headquarters: 14/15, Prince Alaba Abiodun, Oniru Road, Victoria Island, Lagos, Nigeria.
Branches: 366
Tel: +1-2802500,07003000000
E-mail: contactcenter@accessbankplc.com
International presence: Nigeria, Gambia, Sierra Leone, Zambia, Rwanda and Democratic Republic of Congo.
USSD Code: *901# (for transfer, airtime, bill payments, account balance, etc.)

Vision: To be the world's most respected African bank

Mission: Setting standards for sustainable business practices that unleash the talents of our employees, deliver superior value to our customers and provide innovative solutions for the markets and communities we serve.
Core Values: Leadership, Excellence, Empowered employees, Passion for customers, Professionalism, Innovation

Facebook: @AccessBankPlc
Instagram: @myaccessbank
Linkedin: @access-bank-plc
Twitter: @myaccessbank
Youtube: @AccessBankPlc

Source: http://www.accessbankplc.com

One of the major problems faced by business personnel and students, who are the major customers of financial institutions in the country is the continuous unexpected withdrawals from banks without obvious reasons. Imagine a student having his last one thousand naira he is saving up for probably his last supper being tapped, say for stamp duties or one of their usual reasons, it makes this person starve because he certainly cannot withdraw that money. It might not even be related to spending such money on food, it might be a savings for some necessity. Access bank is know for such act because it is a bank used by most students and many a times such students complain about this having had their own share of such experience. If it were just one finite withdrawal by such banks say once or twice a year, it is manageable but why frequently especially for this set of individuals? I guess much attention should be put into this in order not to lose customers. 24 April, 2021

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