Okafor Joshua 's Post for Fidelity Bank

Customer Posts & Reviews

Okafor Joshua's Post

Fidelity Bank

Category: Banking

Rating: 93 Rating(s)

Details

Customer care

Description

Founded: in 1988 as Fidelity Union Merchant Bank Limited and in 1999, converted to commercial banking and changed its current name
International Presence: London, Cairo, Egypt, South Africa, Frankfurt, London and New York. +
Corporate Head Office: Fidelity Place, 2, Kofo Abayomi Street, Victoria Island, Lagos, Nigeria
Vision: To be number one in every market we serve and for every branded product we offer.
Mission: To make financial services easy and accessible to our customers.
Core Values: Customer First, Respect, Excellence, Shared Ambition, Tenacity
USSD Codes: *770# (for transfer, airtime, bill payments, account balance, etc)
Email: true.serve@fidelitybank.ng
Tel: 0700 343 35489; From abroad: 0908 798 9069
WhatsApp: 0903 000 5252
Facebook: Fidelity Bank Plc
Instagram: fidelitybankplc
YouTube: @fidelitybankplc
Twitter: @fidelitybankplc
Linkedin: Fidelity Bank PLC

Source: https://www.fidelitybank.ng/

The services of your Makurdi branch, that is along Otukpo road Benue state is very bad that I have to start shouting to them just before they attended to me and a customer was seriously crying because of the poor services. Please check their activities. 24 June, 2022

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Comments (2)

Okon Charles said 25 June, 2022

Fidelity Bank Plc is gradually becoming a nightmare with poor and slow response to customer needs, most branches have ancient ATMs and making payments at the counter is virtually impossible, its best u use a POS outside, seems they frustrate customers so they can use POS agents probably they have kick backs from such transactions

Mohammed Sale said 29 June, 2022

Good

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